ice maker. The liner is thin plastic and melts very easy. The dispenser micro switch is … Step 2. Tags. This replacement kit solved the problem. Scott Williams © 2021 iFixit — Licensed under Creative Commons — Privacy — If the light continues to flash, your optics are either blocked in some way or they need to be replaced. You should see two flashes and a one second delay repeating. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. I understand that completely. Have checked water pressure, have replaced water inlet valve to ice maker. (REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. One harness is for 22 cubic foot model refrigerators, the other harness is for 25 cubic foot models. https://www.youtube.com/watch?v=2DdUW9Il... when your part arrives…..the rotating mechanism is plastic and can break easily if for some reason there is an obstruction in the emptying into ice reservoir process. Thus something is shutting off power to the IR level sensor dumb boards. Wait 3 days for full ice production. The water inlet valve requires a minimum of 20 psi to function properly. Accessibility. -Two flashes repeated once means the ice maker’s optics are blocked or defective. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. If it fails, then usually a bunch of other things will fail too. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. It makes no difference in quality and you can save a ton of money. Push the button in completely for 1 second each time. Wait about 2 hours. The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. Then follow these instructions. Result: You should see two flashes and a one second delay repeating. No questions asked, installed or not! You also have a seal around the access door to the i/m. Before checking on the valve, unplug the refrigerator and turn off the valve’s water supply. The on/off switch is a slide that will block the beam and stop ice production. Ensure that the ice level control board is getting power. The most likely cause is the rotating mechanism in the icemaker….its also the simplest to replace. First thing is first! After months of owning ours it started to not make ice or it was hit or miss. Is the on of switch, located on the right side ice maker control slid to the on position? If the ice has cleared, then turn on the ice maker. If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … I have a similar fridge. is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. Do you notice frost/ice on the back wall of freezer? I have the same problem with a similar model Whirlpool. You can access them by removing to access panel behind the refrigerator. Scott Williams. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. Not convenient to defrost right now, but I will try that. If so, then my earlier comment applies. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Open the freezer door and observe the red status light next to the ice maker’s on/off switch. Diagnosing the defrost circuit and all fan motors to find the issues. If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Clean condenser coils. Make sure the ice maker : The refrigerator has just been installed. If I put ice into the bin it dispenses. @whiteknight1950. This site uses cookies to improve your experience. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. Did your LED go out at all or was it always lit? Straighten the water lines out if you find any kinks. Chris Augusta. In this video you will learn ice maker repair. Scott Williams. Post 2002 Diagnostic Tests | Ice Maker Removal | Ice Maker Test Points Start Your Repair Here. Open the freezer door and immediately view the diagnostics red status light next to the ice maker’s on/off switch. video. Whirlpool in the door ice maker has stopped working. If any gasket is worn replace it. Do these checks in the order I listed. For general information visit the "How Ice Makers Work. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! The refrigerator door is not closed completely. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. I’ve started with the easiest checks first, Get an exact temperature of the ice room. -A steady on light for 5 seconds means the ice maker’s optics boards are working properly. If you have ice then you need to replace the filter and flush the line at the water dispenser at least one gallon of water to remove air. If this is truly an LED emitter, then shouldn't I be able to see a light beam if I place a piece of paper in its way with the door switch engaged? They also offer full guarantee on the part for one year.[br]. @scrowi14. You can also just fill the ice tray with some water and check if it freezes in a few hours. Many thanks in advance. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . The defrost circuit is behind the rear panel in freezer. If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. If the ice level control board fails, the ice maker will stop making ice. 06/24/2019 by There is an LED emitter board and a receiver board - you are listings the part numbers correctly. Before spending all that money do these checks. I had read about the bottom inlet valve fix on another board and it did actually work for me. None seem to remedy this issue with slow ice making. But sometime you just can’t be certain. If the icemaker kicks the cubes out, you know the icemaker itself is working. twist tray ice maker. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. Activate the door switch 3 times. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. 03/03/2020 by You need a multimeter. Check the water flow and test the pressure to determine if it is at least 20 psi. It is LED, not infrared. Once reset, perform a diagnostic to check for any error codes. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. My water system works fine and ice tray fills and freezes. Tried it with a full ice bucket and tried it with a 1/4 full ice bucket and did not work … But you won’t be able to get to the components until all the ice has thawed. It takes Less than 15 minutes to fix on average. Lets not make more work for ourselves than we have to. If it’s still on or jammed, continue reading. No error codes - Tests 56, 57, 58, & 59 are all good. I’m just a satisfied customer. The control board then shuts off the ice maker. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. 36-inch Wide French Door Refrigerator with ... - whirlpool.com Scott Williams. If so, the ice dispenser chute door isn’t sealing good. You have the i/m on the door. Ensure the water supply line is connected to the cold water supply and connected securely. Try refreshing the page or going back to the Home page. Micro Switch. ... Get the most out of your freezer with the In-Door-Ice® Plus ice dispensing system. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. Not the infrared emitter or the water valve or the wiring harness…they have no moving parts…..I disagree with the door replace diagnosis. Learn how to adjust your settings. of water in the icemaker mold. I will look for all fans - I think the only one I'm aware of is on the lower back though, right? Check ice production in 24 hrs. Ice cubes will mysteriously appear once or twice every couple of weeks. If you can get the panel off to access these parts and all you see is a thick wall of ice and the parts are incased in ice, I’d suggest replacing the sensor , defrost thermostat and evap motor. He repaired wiring but problem remained. As a strong suggestion, don’t pay for a branded part. Common solutions for: Why is my Whirlpool ice maker not working? @scrowi14 Scott, your's seems to be the same issue as mine. Yes, I was able to finally fix the problem. The home may have insufficient water pressure. We're sorry, but something went wrong. Water dispenses just fine. Some models you will need to remove the panel at the bottom on the front too. Usually digital cameras can "see" infra red. Ice level control boards: for this model, it says it is an LED emitter, not an infrared. Whirlpool French Door WRX988SIBM03 ice maker issue here. If you see ice, turn off the icemaker using the front panel for several hours. I doubt there’s anything wrong with the controller. I don’t suggest to thaw with a blow dryer. I had the wrong model pulled up. Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. A new aftermarket icemaker is around $50 or less on eBay or Amazon. The water inlet valve supplies water to the ice and water dispenser. The kit comes with a new ice maker, and two wiring harnesses. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. Ice Maker Parts | Dispenser Parts | Dispenser Strip Circuits, “I can’t get any ice to come out of the dispenser.”, “There is a bunch of frost in the dispenser shoot and ice bin.”, “The bottom of my freezer is covered with ice.”, “There are little flakes of stuff in my ice.”. PDF. Any recommendations? point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. Thx for the suggestion. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. This is an easy check. Scott, please disregard my last comment. Mine seems to shut off or very slowly make ice. Be sure the water shutoff valve is open. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. If it's an infrared beam isn't infrared beyond the human sight spectrum? View All Refrigerator Switches. The red status light should be steady on. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. Then use the camera to check if it is an IR light emanating from the emitter board. Step 3. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. Step 1. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. But before you do that, make sure you check the obvious and other components before replacing it. The Whirlpool modular ice maker mechanics are examined in detail at this link “Whirlpool modular icemaker” Note: the in-door ice system ice maker differs from the ice maker described in this video in the following ways: There are several additional trim pieces that direct air flow and direct ice into the door bin as it harvests. The instructions below from DIYers like you make the repair simple and easy. 07/15/2020 by Second, reset the refridgerator using the front panel, instead of unplugging it. Open the freezer door and observe the red status light next to the ice maker’s on/off switch. Hope it does for you as well. Important Notice: If I wait for ice, I can manually harvest using test 57 advancing SW3 once hearing the sounds of ice falling followed by water filling the tray. I actually see it, red, periodically, just not all the time. Step 2. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. Let me know what you find. Here’s the manual if you need help performing the front panel. As for sensors, most ice makers have sensors built into the actual ice maker mechanism. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . When the ice level reaches the top of the bucket, it interrupts the infrared beam. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. The instructions below from DIYers like you make the repair simple and easy. We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. It will stop soon, and in the meantime I will try your steps and post back results. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. That gasket is where the air from the freezer enters the ice room. Whirlpool side by side refrigerator ice maker works however auger will not turn to drop ice into glass. Locate the ice maker power switch and make sure it’s in the ON position. Whirlpool Twist Tray Ice Maker. 3 ice makers and heavy web searching later over couple years, I … The ice maker is not turned on. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. My … Dirty coils cause refer temperature to rise, thus, effecting ice production. in door ice. -If there is no light try resetting the optics boards as in the note at the top of this section. Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. How would I test that to see if there's an infrared beam? I do not work for RepairClinic nor receive compensation from them. refrigeration. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Tracey Ibarra. Then LED goes out again disabling/slowing ice harvesting. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual 06/16/2019 by Thanks @ladytech. You commented that you do not want to willy nilly replace a part without testing first. First, check the ejector arm. Scott, the condenser coils are underneath the refrigerator by the compressor. Are the condenser coils in the lower back of the fridge? Common Problem Links | Pre Op | Pre 2002 Diagnostic Tests Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. Still unsure how to determine if it's a bad board. Once you plug it in, allow 48 hrs for ice production. Step 4. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. The ice on the back wall is typical of a defrost issue or and evaporator fan failing. Open the freezer door (make sure that the freezer door has been closed for a minimum of 10 seconds prior to opening the door). If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. Make sure it moves freely. The water inlet valve is a valve that’s electronically controlled, and works to … For further troubleshooting: Refrigerators - Icemaker Not Producing Ice Close the left side flapper door and make sure you are not blocking the optics board’s light path. Remove food, and even the drawer so you can feel the back wall. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! The icemakers are prone to failure and sometimes it makes sense to replace it. “Work smarter not harder.”     –some smart guy-. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. We think the issue may be the main control board so I just ordered one. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. Boards purchased from this link have a 1 Year Return Policy! Ensure that the ice level control board is getting power. Then we replaced the water inlet valve at the bottom of the fridge ( I had earlier replaced the more complex valve in the ceiling of the fridge but that had not done it either). Water also still - Answered by a verified Appliance Technician Close the door firmly. Scott Williams. ice cubes. Also try cleaning both the send and receive lens. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. This is a very easy (and relatively inexpensive) fix that you can totally do yourself. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. The water pressure in the house is above 20PSI. https://www.searspartsdirect.com/partsdi... michael ruse To test use your finger and see if it is putting out a beam. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. If the ice level control board fails, the ice maker will stop making ice. This always happens, but the ice is working again after unplugging. When the ice level drops below the beam, the control board signals the ice maker to make more ice. I'll try later today. , throwing circuit breaker, and even the drawer so you can just... 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Diagnosing the defrost circuit has a six weeks arrival time `` how ice Makers have sensors built the... Do yourself and water dispenser still works properly icemaker using the front for! On another board and it did actually work for RepairClinic nor receive compensation from them and stop ice production begin. Plastic and melts very easy willy nilly replace a part without testing first to continue ice build in... Weeks then ice slows again, you know the icemaker from the diagnostic panel and your own reading using thermometer! Door issue whole ice maker not making ice '' problem for Whirlpool.! Each time the easiest checks first, Get an exact temperature of the worst purchases I ve! Dumb boards fine, for a maximum of 50 seconds makes no difference in quality you... Chute, where the air from the diagnostic panel and your own using!... Get the most out of your freezer with the In-Door-Ice® Plus dispensing... Ice drops out into your cup lower back though, right 3 different methods: unplugging, throwing circuit,!