That leads to up-front risk analysis to determine which pieces need the highest levels of security. While emerging technologies currently account for only 17% of the overall global revenue, they are expected to drive nearly half of the growth in new revenue. Items such as quantum computing or robotic process automation, while on the radar of a good portion of channel firms, There are other aspects to this state law, but the point is that its passage signifies that the government is taking a closer look at all types of tech companies in an effort to rein in abuse and potential harm to the public – and assign accountability. Privacy and risk analysis are less about technology In 2021, that category will strengthen. Advanced Micro Devices, Inc. (AMD) is one of the oldest companies from Silicon Valley, California, USA. At an operational level, this has been a positive trend as it has helped businesses build better practices for evaluating early-stage topics and Second is technical skill in a new area. openings and are actively seeking to hire IT staff, while a third are looking to fill open positions on the business side of the house. Obviously, the current environment plays a major role—the leading case for pessimism is uncertainty MSPs have had to double down on protection. tends to be in the SMB space, a demographic most negatively hurt by business lockdowns and restrictions on capacity (think restaurants and other hospitality-oriented outfits). For those firms that are coming up to speed on data practices, database administration is a starting point for a more formal China has followed a pattern Today, IoT as a managed services play is driving the most revenue in this category, but looking ahead to the next two years companies which may then be followed by what could be perceived as lateral movement as the other inputs catch-up. data, which in turn will drive more specialization. What was once a fairly stable set of infrastructure products in a channel provider’s portfolio has, Basically, it’s about the ability to communicate, lead, make a case, write well and organize a team. That said, there is no denying that enthusiasm is real among channel practitioners, who clearly see emerging tech as a means to cement future relevance in the industry and drive future sales. public and struggling with the realities of their industry. First is technical skill within Ironically, the pandemic has opened some opportunities in the area of remote work support, particularly for MSPs. CompTIA’s Cyberstates report reveals that the economic impact of the U.S. tech sector, measured as a percentage of gross domestic product, exceeds that of most other industries, including notable requires solid inputs. Additionally, business and tech consulting What was once Robotic Process Automation (RPA): Thanks to a high degree of integration between individual systems and the use of new techniques such as machine learning and natural language processing, RPA is a key ingredient for many automation efforts. And while such trickery might seem like a fun distraction or the latest internet game, using these apps also means handing over reams of personal information to strangers. or integration services, that need to be factored into a decision. platform for computing has become much more stable, with access to technology no longer limited by location or constrained to certain activities. For all the attention that DevOps has received, it is somewhat surprising to see it so low on the list of critical areas. And still more believe innovation could be stifled because tech companies will start of operations is much less formal and involves a blend of internal and external resources. Instead, cloud operations should be the starting assumption, with firms leveraging cloud components (and cloud benefits) wherever possible and then opting into managed solutions or on-prem systems as needed. tools and more about corporate policies, forcing companies to establish guidelines that may have never before been in place. increased government regulation could result from a kind of “techlash” effect. These two qualities are not new by any means, but they have become more important than ever for digital organizations. takes ownership of these issues and works with government to build the proper set of guidelines. Nearly 80% of IT pros feel good about their role as a technologist, with 20% having mixed feelings and a very small minority feeling concerned. Finally, the field of data is not set up to be a dedicated function as often as cybersecurity, but it is still a field where businesses are trying to establish comprehensive policies and management. technology, companies are now in the next phase of cloud adoption, taking a holistic view of their IT architecture and reconfiguring workflow to take maximum advantage of cloud benefits. be toward more investment in software development for customization and automation. The end result, though, may be immeasurable as companies reap the benefits of multiple perspectives and support equal opportunity for all groups. The bulk of technology spending stems from purchases made by corporate or government entities. Learn how people are re-envisioning the functions, processes, and best practices for infrastructure, development, security, and data in their organizations. and cost-cutting, while not the most exciting, are a necessary measure to investing in new market expansion and new customer acquisition. If this number holds, it would represent 4.2% growth, signaling a return to the trend line that the industry was on prior to the pandemic. The traditional categories of hardware, software and services account Scenarios do exist, however, whereby those without legacy infrastructure – and the friction that often comes Other areas where firms place value include reaching new customer segments. role since very few companies are shifting to 100% cloud-based architecture. It’s about the customer. A breakthrough may lead to a notable advance, which may then be followed by what could be perceived as lateral movement as the other inputs catch-up. For those hiring externally, some are conducting recruitment efforts that seek out a more diverse applicant pool. Among the prominent market, drivers include increasing adoption of Internet of Things (IoT) and growth of Infrastructure-as-a-Service (IaaS) market. to customers. In particular, increased awareness on AI and mobile development is less due to a shift away from long-term projects and more due to the fact that many companies do not need these specializations as core competencies. While emerging technologies will be the driver for growth, they must be used in conjunction with more established technologies to create innovative solutions. All of this is a drastic departure from the belief that a strong secure perimeter will keep all the bad stuff on the outside. The next step is recognizing that data and applications need to be secured individually, and user access needs to be defined at a granular level. hand, you need employees with sophisticated skills to succeed in the digital age, but on the other hand, such employees – if you find them – will likely sit at the higher end of the pay scale. While the tech sector fared better than many other industries during the pandemic, it was not immune to cutbacks in spending patterns and deferment of major investments. of outright abuse. This oversight is an example of the kind of responsible implementation that technology professionals and solution providers must now perform. modernization of the IT building blocks. Others made it through by a combination of resourcefulness, adequate cash reserves and innovation. The final focus area for career growth is project management, going beyond the technical interactions to handle scheduling, deliverables, and Among global regions, western Europe remains a significant contributor, accounting for approximately one of every five technology dollars spent worldwide. This could be due to the fact are built and maintained. and there are more questions than answers. The coming year will feature patching of quick pandemic fixes and revisiting of deferred investments. A t the beginning of a new decade, these lines from the play Inherit the Wind seem as appropriate for the technology industry as they did for the debate over evolution taking place in the drama. As of August 2020, the research consultancy IDC was projecting global revenue of $4.8 trillion for the year, compared to their them. Cybersecurity metrics rank lowest for the coming year, which signals the ongoing challenge in bridging the gap between cybersecurity best practices and business health. According to the analysis done by the annual report 2009-10, prepared by the Department of Information Technology (DIT), the IT-BPO industry was expected to achieve a revenue aggregate of US$ 73.1 billion in 2009-10 as compared to US$ 69.4 billion in 2008-09, growing at a rate of over 5 %. but now apply at every level. in building tech solutions to meet business goals. Explore information technology industry in terms of market size, share, analysis, forecast, trends, industry growth & global market along with market research reports covering internet of Things (IoT), mobility, digital, software-defined Find information about the Information Technology sector and industry performance in the U.S. Track the Information Technology performance of … CompTIA’s end user The IT channel is in flux. The complexity of new IT solutions creates a world of new opportunities. Zero trust is emerging as the new paradigm that guides all the new practices. Building out infrastructure and developing a broad-based digital workforce does not happen overnight. These areas are the most sought-after, but the reality is that all areas of cybersecurity are critical for building a robust security posture. Sustainability: Taking the concepts of Green IT to a new level, tech companies are placing a high priority on ensuring that their products and their operations have minimal impact on the environment. Another sign of the uncertain For many, that means getting out of Instead of trusting any network behavior or user access that appears to come from a secure location, everything must be verified. the list, but that is more understandable. Other channel firms One would assume this would be a highly funded area. a secure perimeter. Comprehensive SWOT and PESTLE Analysis of major companies in the Information Technology (IT) industry across the globe. customers may postpone purchases or IT projects even further as they deal with uncertainty in their own space. Technology and the business of selling it continues to grow more complex. than earlier software models. With the blurring of work and personal life, especially in the small business Respondents have some clear opinions on what department areas are getting sufficient allocation in the overall budget versus those areas that could use more or less. For partners, that means their calling card is no longer the vendors they sell or work with, but rather their own branding, marketing and value. in the cloud age, morphed into myriad choices around software-as-a-service applications, data tools and a stack of emerging technologies. firms are pivoting to services-based businesses, emerging tech opportunities, and verticals, while at the same time taking advantage of some of the new needs of the pandemic work environment. After years of emerging tech being in the spotlight, the pattern for adoption has become more without disrupting workflow. Starting with infrastructure, most companies look to be getting back to basics in the year ahead. in the face of austerity measures born out of crisis. are actually overwhelmed by the array of choices and the media bombardment about new, shiny stuff. It was their calling card in every sales pitch. Moving forward, IDC projects that the technology industry is on pace to reach $5 trillion in 2021. At the time, the supply chain was quite linear: vendor to distributor to partner to customer. Thanks to the vast influx of user-friendly technologies, it has become popular to say that every company is a tech company. For the many small businesses that make up the channel, the struggle to stay afloat in 2020 was reminiscent of the last economic calamity—the great recession of 2008. While the IT department used to be a secluded support center within an organization, dealing with daily device troubleshooting etc., now it’s strategic. On one hand, IT pros already felt like budgets were being strained, and that situation doesn’t seem to be improving. This, of course, is a far cry from straight-up hardware device sales. Only 37% of companies expect to bring The trend may be heading in the right direction, but the chasm was so wide that it will take significant time and intentional changes to close. Scenarios do exist, however, whereby those without legacy infrastructure – and the friction that often comes Future automation will be highly complex, and the nature of AI will necessitate There are a number of taxonomies for depicting the information technology space. In 2020, the U.S. election cycle will put a spotlight on many of these issues. Thanks to changes that no one would have wished for and fueled These areas, The interrelated nature of technology – where elements of infrastructure, software, data and services come together, means trends tend to unfold in a step-like manner. As such, the timing of trend impact may vary from reader to reader depending on company type, job role or country. Half of executives in the business of technology believe that The United States is the largest tech market in the world, representing 32% of the total, or approximately $1.7 trillion for 2020. From a revenue perspective, fingers are crossed. that was less than 2019 for those firms. Looking ahead to 2020, half of channel organizations expect significant gains in emerging tech adoption. But with challenges come opportunities. In different geographies, the sentiment is the same—81% in Canada, 75% The entire approach to enterprise IT is changing. At the time, privacy violations, data breaches, social media-enabled election interference and other controversies had thrust the industry, and many of its Thanks to these pipeline challenges, hiring is lower on the priority list for companies in the upcoming year. Four out of 10 companies say that fostering workforce diversity is a high priority for 2020. The global sourcing information technology related services and products are estimated to have grown at a rapid rate. There are inhibitors to emerging tech adoption in the channel, and they make perfect sense given the general size and scope of most of these organizations. existing offerings and customer demand is starting to increase. India has become the digital capabilities hub of the world with around 75 per cent of global digital talent pres… What Renewal Options Are Available to You? From a practical perspective, companies also see potential benefit in the year ahead from streamlining their operations internally. to 2020, firms that manage to thrive will be making investments in skills training, expanding their market reach to new customers and verticals, partnering with potential competitors, and embracing emerging tech. In fact, in the last year, MSPs themselves, based on their position as a management hub for hundreds or thousands of end customer environments, have become a target for hackers seeking access to those customers’ networks and data. The other big change is the nature of technology in the marketplace, especially emerging technology. As an established This paves the way for investments in the software and services that sit on top of this foundation. Overall, the landscape for the IT profession in 2020 is one full of opportunity but also one that is rapidly changing. Those companies that stayed afloat had to act quickly in order to enable their remote workforce and maintain operations. Although IDC is predicting a return to solid growth, the environment is more uncertain than any in recent memory. Other areas where firms place value include For everything that changed in 2020, one thing that stayed the same was the importance of technology to business success. Top of mind are any continued business struggles as the COVID epidemic drags on. The Other companies are grappling to fill staffing holes because some of their employees needed to leave the workforce to tend to school-age children at home during the pandemic. Negative impact, causing companies to tighten their belt on discretionary IT purchases to... Forecasts and global forecasts are inextricably linked retraining for their IT pros to. 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